Course Brief

The course will empower participants with skills to address important aspects of business operations including demand and capacity management, inventory control, addressing productivity through job design and motivation, and quality management.  Students are taught how to establish maintenance programs that can predict failures as well as how to configure processes, layouts and technology to achieve an efficient and effective operation.

 
Target Audience

Persons interested in career advancement in this area and persons who have been recently promoted to Management positions, Semi Supervisory staff, Supervisory staff, Administrative Managers, Production Managers, Plant Managers and Operations Managers will all benefit from this training.


On completion of this course, learners will be able to:

  1. Understand the role and activities of operations management
  2. Understand how Operations Strategy is linked to Business strategy and how to set operations Performance Objectives
  3. Determine whether to make or buy, and how to use competencies for determining outsourcing strategy
  4. Design the appropriate process and layout and select appropriate technology for operations
  5. Manage the operations planning and control process
  6. Practice effective capacity and demand management
  7. Use basic methods for Forecasting and Inventory Control
  8. Understand MRP, MRP II, ERP, JIT, lean manufacturing and their use and implications in Operations Management
  9. Understand the causes of asset failure and set up preventive maintenance programs
  10. Apply quality management principles and tools to ensure that goods and services provided meet and exceed specification.

Please click here to view the full Course Outline

There are no more schedules available for the rest of the year.

 

  • Operations Management

    The course will empower participants with skills to address important aspects of business operations including demand and capacity management, inventory control, addressing productivity through job design and motivation, and quality management.  Students are taught how to establish maintenance programs that can predict failures as well as how to configure processes, layouts and technology to achieve an efficient and effective operation.  

     

    Target Audience

    Persons interested in career advancement in this area and persons who have been recently promoted to Management positions, Semi Supervisory staff, Supervisory staff, Administrative Managers, Production Managers, Plant Managers and Operations Managers will all benefit from this training.