Course Brief

This course helps to develop a personal awareness, as well as an awareness of the people, activities, and management issues involved in achieving results in a challenging and dynamic work environment. The programme further focuses on developing the required skills, through practical activities, such as structured exercises, group discussions, and case studies. It concentrates on the leadership actions for developing a team and also includes the key management skills of decision making, problem solving, performance analysis, conflict management, motivation and communication.

Target Audience

Persons interested in career advancement in this area and persons who have been recently promoted to supervisory/management positions.

 


On completion of this course, learners will be able to:

  • Understand the changes impacting the organization today
  • Understand the expectations and responsibilities of the supervisor
  • Recognize the most effective way to transition from employee to supervisor.
  • Understand how to blend traditional management and new styles of management
  • Understand the new management skills required – coaching, interpersonal
  • Learn to communicate proactively and provide performance feedback
  • Understand the planning process and the importance of effective time management
  • Understand the process of decision making and problem solving
  • Understand team basics, team facilitation, and team development
  • Learn the importance of self-management skills and techniques

 

Please click here to view the full Course Outline

There are no schedules available for rest of the year.

 

  • Business Management

    Our evening and weekend courses cover a wide spectrum of disciplines from communication and presentation skills to management.

  • Supervisory Management

    These courses will provide supervisory level personnel (supervisors, potential supervisors, and professional level staff) with knowledge and skills required for effectively carrying out their responsibilities. Participants will develop a personal awareness, as well as an awareness of the people, activities, and management issues involved in achieving results in a challenging and dynamic work environment. It concentrates on the leadership actions for developing a team but also includes the key management skills of decision making, problem solving, performance analysis, conflict management, motivation and presentation.