Course Brief

Business strategy can be defined as the application of thoughtful analysis to real-world problems.

This course offers just that, with a series of case examples drawn from a wide range of industries and business situations, as well as colleagues who have demonstrated competence in this field.


  • Distance Learning
Topics covered
  • The strategic negotiation process model.
  • Basics of contracts.
  • Pay, benefits and union negotiations.
  • Managing complex negotiations.
  • Organisational growth strategies.
  • Bid strategies and tender negotiations.
  • Analysis and diagnosis.
  • The negotiation agenda.