Programme Brief

This course focuses on the application of industry ‘best practice’ strategies, tools and techniques in business process management to develop intuitive, easy-to-follow and professional-looking business process maps/ flowcharts. Participants will gain hands-on, practical experience in using flowcharting software to develop their own process maps for ‘real-world’ business scenarios that are modelled in class.

An e-certificate will be issued at the end.

On completion of this course, learners will be able to:


  1. Understand and explain key business process terms, concepts and foundational elements;
  2. Understand and explain process mapping requirements, approach and environmental factors;
  3. Apply industry ‘best practices’ to develop detailed, easy-to-follow and professional-looking business process maps, with the aid of flowcharting software.


 Please click here to view the full Course Outline



Schedule & fees:

ONLINE8-Aug-2022-Aug-20Sat10:00am - 12:00pmUS$155.00 | TT$1000.00

All information provided is subject to change without prior notice.

  • 6 Contact Hours

To register for this course, please follow the instructions below:

  1. Please complete the Online Programme Registration Form, and click submit.

Once the form has been completed, please proceed to make your payment via the following options below:

      2. PayPal – Please click the ” Add to Cart” button below:


All relevant information about accessing online sessions will be sent via email within 3-5 working days.


*If you do not have a PayPal account, or a credit card, you can utilize the following payment option:

Payment of TT$1000.00 can be made via direct deposit to the following SBCS Republic Bank Account (3501 3848 7501).


Once you have deposited the required payment, please email and attach a copy of the stamped deposit slip or e-receipt to Corporate Training Centre and  with the following information in the body of the email:

Type of payment: Tuition and Registration Fees

Upon receipt of your email, an SBCS representative will confirm receipt and once the funds have been credited to our account, you will be notified of same and you will receive instructions on accessing your online sessions in a subsequent email.


For further information, please send an email to Corporate Training Centre


Technical Requirements?

Please check that your laptop/tablet meets the minimum requirements for Adobe Connect web conferencing online platform services before registering by clicking here.  

Email: for more details.