Psychology & Emotional Intelligence for Business Professionals

This course is a study of the application of psychological principles and procedures in business and industry settings.  Consideration is given to topics such as selection, placement, employee motivation, morale, and leadership. 

Programme Content

Session I -         Introduction to Psychology

• The science of behaviour
• Fundamental goals of psychology
• Key theories of human behaviour

Session II -       Job Satisfaction & Working in Teams

• Personality Psychology - Traits & Types
• Personality and job satisfaction
• Positive employee attitudes and behaviour

Session III -      Emotional Intelligence

• Defining emotional intelligence (EQ)
• What is your EQ?
• Using EQ in the workplace

Session IV -     Emotional Intelligence & Leadership

• How effective leaders use EQ
• Current perspectives in leadership
• Group processes

Session V -       Changing & Optimising Behaviour

• Behaviourism - Learning Theory
• Social learning
• Behaviour modification

Session VI -      Coaching & Counselling in the Workplace

•  Approaches to counselling
• Coaching and counselling fundamentals
• Personal issues that impact job performance

Session VII -     Communication & Topics in Applied Psychology

• Overview of communication
• Public speaking & presentations
• Review of current research

Session VIII -   Workplace Stressors & Stress Management

• What is stress?
• Signs of stress
• Adaptive responses to stress

Registration Information

• Registration for all Corporate Training courses can be done at the Champs Fleurs, Port-of-Spain, Trincity or San Fernando Campus.
• Payment of fees can be made by linx, credit card or cheque. SBCS is now CASH FREE!
• An administration fee of $100.00 is payable on all registrations.
• A late fee of $20 will apply on registrations within 1 week of commencement of class.
• A Certificate of participation is awarded to each participant upon satisfying 80% attendance of classes and/or any exam or course-work assigned by lecturer.
• Please note that all information is subject to change.  It is advisable to confirm all information before registration.

Schedule