Services at SBCS

General Administration/Customer Service (Registration)

The General Administration Department is responsible for the following activities:

  • Enrolment of students (registration)
  • Providing general information on courses
  • Processing payment of SBCS fees
  • Processing of all GATE clearances and applications with assistance from the Course Administration units
  • Preparation of letter requests
  • Answering telephone enquiries

 
Corporate Education Centre (CEC)

(Registration for Heriot-Watt MBA, Sunderland BA, Leicester MA, London MSc.)

  • Enrolment of students (registration)
  • Providing information on specific courses
  • Processing payment of SBCS fees
  • Processing of all GATE clearances and applications
  • Preparation of letter requests
  • Answering telephone enquiries

 
Course Administration Units

Once a student has registered with SBCS through General Administration or CEC, all additional information such as class schedules, classroom assignments, and queries regarding lecturers etc., can be obtained from the respective Course Administration Department or CEC.

The Course Administration Departments are responsible for the following:

  • Preparation of course timetables and allocation of classroom
  • Distribution of students’ handbooks and/or programme fact sheets
  • Liaising with foreign academic boards
  • Administration of personal student tutorials, academic advice, student attendance etc.
  • Daily examination of class attendance and progress of lecture topics.
  • The Lecturer Evaluation Process.

 

Central Academic Administration (CAA) and Quality Assurance Unit(QA)

Central Academic Administration (CAA) and The Quality Assurance Unit (QA) form a vital part of our monitoring and compliance mechanism to ensure that our students are provided with excellent service.

 
Course Administrator Units include:

ATEC – Accountancy Training and Education Centre is responsible for the administration of the ACCA and FIA programmes.

CCPP – Centre for Certified Professional Programmes is responsible for the administration of the ABE, CIPS and the BTEC HND Business (HRM, Marketing).

CEC – Corporate Education Centre is responsible for the administration and marketing of the majority of our postgraduate and distance learning programmes from the Heriot-Watt, Dundee, London, Leicester and Sunderland Universities.
CITE – Centre for Information Technology and Engineering is responsible for the following:

  • City & Guilds Engineering and Telecommunications programmes
  • B.Eng (Hons) Electrical and Electronic Engineering Technology from the University of Greenwich
  • BTEC HND in Electrical and Electronic Engineering
  • Short Information Technology (IT) courses e.g. Computer Literacy, Microsoft, CISCO, Network+, A+, AutoCAD, Web, 3d, Java, etc.
  • BTEC HND in Construction & the Built Environment (Building Services Engineering)

 

CMS – Centre for Media Studies is responsible for the administration of the BTEC HND Creative Media Production and the BA Media programmes. Both programmes are offered only at the POS Campus.

CTC – Corporate Training Centre is responsible for all professional development courses and seminars, whether offered on-site or off-site. This unit also oversees the delivery of our Project Management programmes, including programmes approved by PMI®(The Project Management Institute), as well as tailored courses and seminars.

UOG – Centre for University of Greenwich Programmes is responsible for administration of all University of Greenwich programmes and BTEC HND Computing & Systems Development.

UOL – Centre for University of London Programmes (undergraduate programmes) is responsible for the administration of the BSc. & Diploma Computing and Information Systems, BSc. Information Systems and Management, BSc. Management, BSc. Banking and Finance and the ACCESS programmes from the University of London – London School of Economics (LSE), Goldsmiths, and Royal Holloway.

 

Programme Managers/ Programme Administrators/Course Administrators
They are responsible for their respective programmes and liaise with external academic bodies concerning student matters.� This link ensures that they are current with course syllabi, fee structures, registration and examination procedures, deadline dates and requirements with respect to submission of assignments/projects.

 
Course Administration Services at Port-of-Spain, San Fernando and Trincity Campuses

Multifunctional Course Administration Units are located at all of these campuses. These units are staffed by Course Administrators who work directly with our main Academic Units in Champs Fleurs.
Liaise with the relevant Course Administrator(s) at the location where your classes are being held, should you require supplemental information.

 
SBCS reserves the right to:

  • Cancel and or consolidate classes/courses in the event of low enrolment.
  • Amend the schedule for a course/programme, by either the addition or removal of classes, or any other action that may be deemed necessary by our Academic Administration, in order to ensure the proper delivery of our service. Changes may require you to attend classes on days or at venues other than originally noted on your timetable.

 
Student Services

This department provides support services that complement Course Administration and academic staff.
The functions of the Student Services Department include:

  • Coordination of the student orientation process
  • Career guidance and placement services
  • Facilitation of student development and welfare initiatives
  • Management of student complaints and grievances
  • Provide support to international/CARICOM students
  • Ensure that current information is accessible to students.

 

Library (Champs Fleurs, San Fernando, Trincity)

  • The library is primarily designed to support undergraduate studies in all principal subjects studied at SBCS. Postgraduate students and some undergraduate students have access to specialist libraries (virtual libraries) via their awarding bodies.
  • Catalogues and electronic resources: ResourceMate 3.0 is the name of the online library catalogue and library system at SBCS. It contains records of over three thousand items (mainly books and journals) held by libraries within SBCS.
  • The computers in the library have internet access and are fitted with USB drives. Readers can use their own laptops in the library. Designated desks have power plugs. Wireless access is available in all areas within the library.

 
Book Distribution Centre (BDC) / PROMETRIC / VUE / MOS Testing Centre (Champs Fleurs Campus)

Services provided:

  • Ordering, stocking and distribution of text books, manuals and course materials for SBCS programmes.
  • Registration and payment for ACCA / FIA Computer Based Examinations (CBE). This is also done at the San Fernando Campus.
  • Certified PROMETRIC/VUE Testing Centre – High quality and customer-focused delivery of testing services which include candidate registration and payment, exam scheduling, administering/ delivery of exams & workstation maintenance.
  • SBCS photocopy cards are sold and rebooted here. At the San Fernando Trincity Campuses, copy cards can be purchased from the Customer Service Representatives.

 
Computer Laboratories & Information Systems

Based on your programme of study, a computer may be available for use during lab hours. Consult with your Course Administrator and/or the Lab Supervisor for information regarding the scheduling and assignment of lab facilities. Alternatively, you can access internet facilities on your personal laptop with the use of an SBCS wireless account. This service is only available while on the compound and at the available hot spots. Consult with your Course Administrator for more information.

 
Engineering Laboratory Facilities

Availability of these labs (IT, Computer Repairs & Engineering) is based on your programme of study.

 
Cafeteria (Champs Fleurs, San Fernando and Trincity)

  • Our cafeterias are comfortable and spacious and offer a variety of beverages and food items in a variety of settings.
  • Vending machines are also available.
  • Photo copy cards can be purchased, but not rebooted, at the Champs Fleurs cafeteria.

 

Parking Facilities

Parking facilities are available at all campuses on a first come, first serve basis.

N.B. Indiscriminate parking by students and or visitors, that results in a blockage of the free flow of traffic or inconvenience to residents, is strictly prohibited.

At the Champs Fleurs Campus additional car-park facilities are available:

  • Eric Williams Medical Sciences Complex – All day on Saturdays with shuttle service.

At the San Fernando Campus parking is available:

  • On the Ground Floor of the building, on a first-come, first serve basis. However, students are advised to park under the building after 9:00p.m. for their safety. Please note that an area of parking is reserved for staff.
  • At Memory Bank Compound as well as next to Memory Bank on Fran Street.

At the Trincity Campus parking is available:

  • On our compound
  • At the Dinsley /Trincity Government School at specific times and days. Please refer to the notice board at the campus for specific details.

 
Facility Management

Security Staff and rules are in place for the safety and protection of employees and students. Our I.D. Policy and similar regulations have been implemented to minimize the risk of unauthorized persons accessing/ using the facilities. The Facility Management Team is also responsible for the maintenance of all classrooms and ancillary spaces.

 
Central Academic Scheduling and Operations

CASO’s primary focus revolves around timetabling, classroom resource management and examinations, through close collaboration with other non-academic units such as Facilities Management, Safety & Security and Quality Assurance, to ensure the coordinated delivery of an optimal service experience to our customers, both internal and external.

 
Marketing Management

Our Marketing Team is responsible for both internal and external marketing activities.

 
Accounting & Finance Management

This team is responsible for accounting matters, such as tuition payment plans for courses that are not GATE approved. Please contact a Customer Service Representative in General Administration for further information.

 
General Information

Award Ceremony
Students completing their Bachelors and Masters Degree programmes are able to celebrate their achievements at our annual Graduation Ceremony. This ceremony is held in April of each year and graduates include those who completed programmes in the previous year and by February of the current year. This is usually a stellar event.

 

Classrooms
Our classrooms are comfortable, spacious and air-conditioned. The following notices are posted in each classroom to guide students:

  • Emergency Procedure
  • Lecturer Late Notices

 
Lectures, Tutorials, Practicals

Lectures are the major method of teaching at SBCS. Students are advised to attend all lecture sessions. In lecture sessions students are encouraged to exchange ideas. Intellectual skills and discipline are developed with an ability to assimilate information quickly and work to meet deadlines.
Proper participation in classroom activities avails the student with “transportable skills” and an invaluable preparation for life after SBCS.

 
Study Areas

At the Champs Fleurs, San Fernando and Trincity Campuses, 24-hour study facilities are available to currently enrolled SBCS students. Students will not be allowed entry to SBCS after 11:00 p.m. or an earlier designated time. Students will only be allowed to exit the facilities after this time. Students will NOT be allowed access to our facilities without a valid student I.D. badge or a purchased temporary I.D badge. Please note that our 24-hour / 7 days a week policy is currently being reviewed.

 
Term & Vacation

SBCS is in a constant mode of operation as programmes are being facilitated throughout the year, with the exception of two weeks in December when the campuses are closed.