Services at SBCS

Advisory and Admissions Center (Registration)

The Advisory and Admissions Centre is responsible for the following activities:

  • Enrolment of students (registration) and in some instances, will route to Course Administration for additional information (entry requirements and verification)
  • Providing general information on courses
  • Processing payment of SBCS fees
  • Answering telephone enquiries

 

Central Academic Administration (CAA) and Quality Assurance Unit (QA)

Central Academic Administration (CAA) and The Quality Assurance Unit (QA) form a vital part of our monitoring and compliance mechanism to ensure that our students are provided with excellent service. 

The CAA unit facilitates the acquisition and dissemination of information pertinent to the academic operations of SBCS through one central point. It functions to coordinate academic activities that impact the course administration units at all campus locations. CAA also bears the overall responsibility for the enforcement of standards governing SBCS’ academic support services including faculty recruitment and development, student services and library services.

Our Quality Assurance department seeks to provide a framework for continuous improvement, ensuring that as the institution grows in terms of programmes, facilities and human resources, it can also scale in terms of quality. We have a facilitative role and not a prescriptive one, enabling the various departments to be able in a logical, formal manner, to examine, document, modify and continuously improve its processes in a “best practices” manner, with mechanisms derived from direct experience and interaction with the changing environment.

 
Course Administration Units

Our Course Administration departments provide guidance and oversight on curriculum delivery, programme and unit changes, and other affiliated activities concerned with administrating the programmes under their charge.

Their responsibilities include:

  • Confirming and disseminating course timetables and material;
  • Assigning and evaluating programme faculty;
  • Disseminating programme details, including programme handbooks and fact sheets;
  • Communicating with foreign Awarding Bodies on programme and course updates, and student performance and progression;
  • Administrating student retention and guidance procedures, including monitoring student attendance and providing academic advice;
  • Examining (daily) class attendance, room assignments and suitability, online (Moodle) course uploads by lecturers,  and progress of lecture topics;
  • Efficiently and effectively attending to learner and lecturer programme queries.

 

 
Course Administrator Units include:

ATEC – Accountancy Training and Education Centre is responsible for the administration of the ACCA and FIA programmes.

CCPP – Centre for Certified Professional Programmes is responsible for the administration of the ABE, CIPS and the BTEC HND Business & Computing.

CEC – Corporate Education Centre is responsible for the administration and marketing of the majority of our postgraduate and distance learning programmes from the Heriot-Watt and Sunderland Universities.

CITE – Centre for Information Technology and Engineering is responsible for the following:

  • B.Eng (Hons) Electrical and Electronic Engineering Technology from the University of Greenwich
  • BTEC HND in Electrical and Electronic Engineering
  • Short Information Technology (IT) courses e.g. Computer Literacy, Microsoft Office Suite, CISCO, Network+, A+, AutoCAD, Web, 3d, Java, etc.
  • BTEC HND in Construction & the Built Environment (Building Services Engineering)

CTC – Corporate Training Centre is responsible for all professional development courses and seminars, whether offered on-site or off-site. This unit also oversees the delivery of our Project Management programmes, including programmes approved by PMI®(The Project Management Institute), as well as tailored courses and seminars.

UOG – Centre for University of Greenwich Programmes is responsible for the administration of all University of Greenwich programmes and University of London Programmes.

 

Course Administration Services at Port-of-Spain, San Fernando and Trincity Campuses

Multifunctional Course Administration Units are located at all of these campuses. These units are staffed by Course Administrators who work directly with our main Academic Units in Champs Fleurs.
Liaise with the relevant Course Administrator(s) at the location where your classes are being held, should you require supplemental information.

Trinicity Campus: Oversight for our Graphics and Media Programmes. HND Graphics, BA Graphics from Sunderland, along with BA Media programme from the University of Sunderland.

Programme Managers/ Programme Administrators/Course Administrators
They are responsible for their respective programmes and liaise with external academic bodies concerning student matters. This link ensures that they are current with course syllabi, fee structures, registration and examination procedures, deadline dates and requirements with respect to submission of assignments/projects.

  
Student Services

The Student Services Department caters to students in need of information, advice and guidance, or support regarding general non-academic enquiries. Our staff are trained to deal with a wide range of enquiries and are a key source of information on many of SBCS’ social and cultural activities.

Among the functions of the Student Services Department:

  • Coordinates procedures and activities to enhance the SBCS student experience, from orientation to alumni development;
  • Provides support for the resolution of student complaints and grievances;
  • Liaises with Course Administration units to provide career guidance, career exploration and job search tools;
  • Facilitates student development and welfare initiatives;
  • Initiates, coordinates and conducts recruitment programmes for students, in collaboration with external companies;
  • Provides immigration and enrolment guidance to international / CARICOM students;
  • Provides current information to students on sources of financial aid, counselling and academic support and social/cultural activities.

 

Library (Champs Fleurs, San Fernando, Trincity)

The main function of our libraries is to support the research, teaching and learning activities of the staff and students of SBCS. They achieve this through the provision of physical and online facilities that allow patrons to access required reference materials, both general and pertinent to their course of study. Our physical library spaces are outfitted with computers, printing facilities and Wi-Fi access, while our online facility (EBSCO) affords off-site access to thousands of reference titles, at our patrons’ convenience.  

SBCS’ Library services complement the virtual research facilities granted to students by the foreign Awarding Body in charge of their programme.

 
Book Distribution Centre (BDC) / PROMETRIC / VUE / MOS Testing Centre (Champs Fleurs Campus)

Services provided:

  • Ordering, stocking and distribution of textbooks, manuals and course materials for SBCS programmes.
  • Registration and payment for ACCA / FIA Computer Based Examinations (CBE). This is also done at the San Fernando Campus.
  • Binding and laminating services
  • Stationery items inclusive of SBCS paraphernalia
  • SBCS photocopy cards are sold and rebooted here. At the San Fernando Trincity Campuses, copy cards can be purchased from the Customer Service Representatives.

 

Central Academic Scheduling and Operations and Examinations

CASO’s primary focus revolves around timetabling, classroom resource management and examinations, through close collaboration with other non-academic units such as Facilities Management, Safety & Security and Quality Assurance, to ensure the coordinated delivery of an optimal service experience to our customers, both internal and external.

 

Examination Unit

Examination Unit is responsible for the administration of all examinations across campuses at SBCS.

Examinations are divided into the following categories:

  • Written Examination
  • ACCA/ FIA Computer Based Examinations
  • Computer Based Examinations (Pearson Vue, Prometric, AutoCAD, CASTLE, Kryterion, PAN and PSI)

Further information can be found as follows:-

 
Marketing Management

Our Marketing Team is responsible for both internal and external marketing activities.

 
Accounting & Finance Management

This team is responsible for financial matters, and the GATE process for all students. The unit oversees debt collection and payment plans for SBCS students.

Computer Laboratories & Information Systems

Based on your programme of study, a computer may be available for use during lab hours. Consult with your Course Administrator and/or the Lab Supervisor for information regarding the scheduling and assignment of lab facilities. Alternatively, you can access internet facilities on your personal laptop with the use of an SBCS wireless account. This service is only available while on the compound and at the available hot spots. Consult with your Course Administrator for more information.

 
Engineering Laboratory Facilities

Availability of these labs (IT, Computer Repairs & Engineering) is based on your programme of study.

 
Cafeteria (Champs Fleurs, San Fernando and Trincity)

  • Our cafeterias are comfortable and spacious and offer a variety of beverages and food items in a variety of settings.
  • Vending machines are also available.
  • Photocopy cards can be purchased, but not rebooted, at the Champs Fleurs cafeteria.

 

Facility Management

Security Staff and rules are in place for the safety and protection of employees and students. Our I.D. Policy and similar regulations have been implemented to minimize the risk of unauthorized persons accessing/ using the facilities. The Facility Management Team is also responsible for the maintenance of all classrooms and ancillary spaces.

 

Parking Facilities

Parking facilities are available at all campuses on a first come, first serve basis.

N.B. Indiscriminate parking by students and or visitors, that results in a blockage of the free flow of traffic or inconvenience to residents, is strictly prohibited.

At the Champs Fleurs Campus additional car-park facilities are available, please follow the directions of the Security officers on duty.

At the San Fernando Campus parking is available:

  • On the Ground Floor of the building, on a first-come, first-serve basis. However, students are advised to park under the building after 9:00 p.m. for their safety. Please note that an area of parking is reserved for staff.

At the Trincity Campus parking is available:

  • On our compound
  • At the Dinsley /Trincity Government School at specific times and days. Please refer to the notice board at the campus for specific details.

 

Study Areas

At the Champs Fleurs and San Fernando Campuses 24-hour study facilities are available.

The Trincity Campus provides study facilities during the operating hours of the campus.Please liaise with your Course Administrator for further details.

  • These facilities are available to currently enrolled SBCS students; you will not be allowed to access our facilities without a valid student ID badge or a purchased temporary ID badge.
  • Upon your arrival, enrolled students are asked to review the E-boards for details on designated study timelines.
  • For those of you who wish to study overnight at SBCS, you will NOT be allowed entry to any SBCS campus after 10:00 p.m.
  • SBCS is in a constant mode of operation as programmes are facilitated throughout the year, with the exception of two weeks in December when the campuses are closed.
  • You are advised that once your programme has ended and your registration period with SBCS has expired, you would no longer be able to access the facilities.

 

Classrooms
Our classrooms are comfortable, spacious and air-conditioned. The following notices are posted in each classroom to guide students:

  • Emergency Procedure
  • Lecturer Late Notices

 
Lectures, Tutorials, Practicals

Lectures are the major method of teaching at SBCS. Students are advised to attend all lecture sessions. In lecture sessions, students are encouraged to exchange ideas. Intellectual skills and discipline are developed with an ability to assimilate information quickly and work to meet deadlines.
Proper participation in classroom activities avails the student with “transportable skills” and an invaluable preparation for life after SBCS.

SBCS reserves the right to:

  • Cancel and or consolidate classes/courses in the event of low enrolment.
  • Amend the schedule for a course/programme, by either the addition or removal of classes or any other action that may be deemed necessary by our Academic Administration, in order to ensure the proper delivery of our service. Changes may require you to attend classes on days or at venues other than originally noted on your timetable.

 

 
Term & Vacation

SBCS is in a constant mode of operation as programmes are being facilitated throughout the year, with the exception of two weeks in December when the campuses are closed, however study facilities are offered. Students are asked to confirm with their respective Course Administration Units, and via the E-Screens and the SBCS app.