Course Brief

Data and information are core to any organisation and business process. The necessity of having meaningful information is the key driver for effective decision-making and problem-solving. Business intelligence has evolved from technologies such as decision support systems (DSS) to include tools and methods associated with data mining, data integration, data quality and data warehousing in conjunction with other information management systems and applications.

This unit introduces students to a range of tools, techniques, and technologies for acquiring data and processing this into meaningful information that can be used to support business functions and processes.

  • This course is offered in 50 contact hours.

Upon successful completion of this unit, learners will be able to:

  • Discuss business processes and the mechanisms used to support business decision-making.
  • Compare the tools and technologies associated with business intelligence functionality.
  • Demonstrate the use of business intelligence tools and technologies.
  • Discuss the impact of business intelligence tools and technologies for effective decision-making purposes and the legal/regulatory context in which they are used.