Course Brief

OUTCOME: On completion of this unit, candidates will be able to explain a range of main principles and techniques that help develop customer and supplier relationships. This unit introduces the principles of marketing, the importance of cross functional working and the need to communicate effectively both within the organisation and with people from external organisations.

  • This course is offered in 30 hours

Upon successful completion of this unit the learner will be able to:

  • Understand the range of both internal and external relationships in procurement
    and supply
  • Understand the contribution that marketing makes to develop customer and supplier
    relationships
  • Understand the elements of a commercial relationship between purchasers and suppliers

This unit is examination based and comprises of 60 multiple-choice questions (MCQs). Select one correct answer from four options. There will be 20 MCQs testing each learning outcome.