Programme Brief

This course helps to develop a personal awareness, as well as an awareness of the people, activities, and management issues involved in achieving results in a challenging and dynamic work environment. The programme further focuses on developing the required skills, through practical activities, such as structured exercises, group discussions, and case studies. It concentrates on the leadership actions for developing a team and also includes the key management skills of decision making, problem solving, performance analysis, conflict management, motivation and communication.

An e-certificate will be issued at the end.

On completion of this course, learners will be able to:

  1. Understand the changes impacting the organization today
  2. Understand the expectations and responsibilities of the supervisor
  3. Recognize the most effective way to transition from employee to supervisor.
  4. Understand how to blend traditional management and new styles of management
  5. Understand the new management skills required - coaching, interpersonal
  6. Learn to communicate proactively and provide performance feedback
  7. Understand the planning process and the importance of effective time management
  8. Understand the process of decision making and problem solving
  9. Understand team basics, team facilitation, and team development
  10. Learn the importance of self-management skills and techniques


Please click here to view the course outline



Schedule and cost:

Online13-Jun-2015-Aug-20Sat9:00am - 12:00pmUS$295.00 | TT$1,925.00
Online4-Aug-2022-Sep-20Tues6:00pm - 9:00pmUS$295.00 | TT$1,925.00


  • 24 Contact Hours

To register for this course, please follow the instructions below:

  1. Please complete the Online Programme Registration Form, and click submit.


Once the form has been completed, please proceed to make your payment via the following options below:


  2. PayPal – Please click the ” Add to Cart” button below:


All relevant information about accessing online sessions will be sent via email within 3-5 working days.

*If you do not have a PayPal account, or a credit card, you can utilize any of the following payment options:


  3. Payment of TT$1925.00 can be made via direct deposit to the following SBCS Republic Bank Account (3501 3848 7501).

Once you have deposited the required payment, please email and attach a copy of the stamped deposit slip or e-receipt to Corporate Training Centre  informing of such.

Once Corporate Training Centre verifies the deposit, final registration details will be forwarded to the student.


For further information, please send an email to Corporate Training Centre


Technical Requirements?

Please check that your laptop / tablet meets the minimum requirements for Adobe Connect web conferencing online platform services before registering by clicking here.  

For further information, please send an email to