Course Brief

With a host of new challenges and responsibilities to tackle, new supervisors need training like never before. Learning how to supervise new employees on a trial and error basis can lead to discouragement. This two-day workshop will help participants to overcome many of the problems a new supervisor may encounter.


  • 12 Contact Hours / 2 days

Specific learning objectives include:

  • Clarify the scope and nature of a supervisory position.
  • Learn some ways to deal with the challenges of the role.
  • Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
  • Learn key techniques to help you plan and prioritize effectively.
  • Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
  • Develop strategies for motivating your team, giving feedback, and resolving conflict.

 

Please click here to view the full Course Outline

There are no more schedules available for the year.

  • Supervisory Management

    These courses will provide supervisory level personnel (supervisors, potential supervisors, and professional level staff) with knowledge and skills required for effectively carrying out their responsibilities. Participants will develop a personal awareness, as well as an awareness of the people, activities, and management issues involved in achieving results in a challenging and dynamic work environment. It concentrates on the leadership actions for developing a team but also includes the key management skills of decision making, problem solving, performance analysis, conflict management, motivation and presentation.