Programme Brief

This course helps to develop a personal awareness, as well as an awareness of the people, activities, and management issues involved in achieving results in a challenging and dynamic work environment. The programme further focuses on developing the required skills, through practical activities, such as structured exercises, group discussions, and case studies. It concentrates on the leadership actions for developing a team and also includes the key management skills of decision making, problem solving, performance analysis, conflict management, motivation and communication.

An e-certificate will be issued at the end.

On completion of this course, learners will be able to:

  1. Understand the changes impacting the organization today
  2. Understand the expectations and responsibilities of the supervisor
  3. Recognize the most effective way to transition from employee to supervisor.
  4. Understand how to blend traditional management and new styles of management
  5. Understand the new management skills required - coaching, interpersonal
  6. Learn to communicate proactively and provide performance feedback
  7. Understand the planning process and the importance of effective time management
  8. Understand the process of decision making and problem solving
  9. Understand team basics, team facilitation, and team development
  10. Learn the importance of self-management skills and techniques


Please click here to view the course outline



Schedule and Cost:

Online11-Jun-2430-Jul-24Tuesdays5:30 pm - 8:30 pmTT$150.00 / US$23.00TT$1,925.00 / US$295.00CLOSED
Online3-Aug-2412-Oct-24Saturdays10:00 am - 12:30 pmTT$150.00 / US$23.00TT$1,925.00 / US$295.00OPEN

Information subject to change without prior notice.

See our 2024 training schedule below:

Registration details are provided below.

  • 24 Contact Hours
  • Administration Fee: TT$150.00 / US$23.00
  • Registration Deadline: One week before the scheduled start date of the class.
  • Payment Plan: If you wish to access our payment plan option, kindly forward an email to

To register for this course, please follow the instructions below:

Step 1: Please complete the Online Programme Registration Form, and click submit.

Step 2: Once the form has been completed, please proceed to make your payment via the following options:

Option 1: PayPal – Please click the “Add to Cart” button below:

Option 2: WiPay (Credit Card) – If you wish to utilize this method, please forward an email to indicating if you would be paying the full cost or whether you would like to access our payment plan option. Once this is confirmed, an invoice will then be forwarded via email.

*If you do not have a PayPal account or a credit card, you can utilize the following payment option:

Option 3: Payment of TT$2,075.00 can be made via direct deposit / online bank transfer. Please click here for further instructions regarding the banking options available.

Please note that online bank transfers can be done from the following banking institutions – Republic Bank, Royal Bank, First Citizens Bank and Scotia Bank.


Step 3: Complete the Online Payment Update / Notification form – Please ensure a copy of the deposit slip / transaction slip / e-receipt is included when submitting your information.


Step 4: Applicable to Payment Plan Students: Sign and return your Enrolment Ticket.

Do note that the completed Enrolment Ticket is SBCS’ legally required document confirming that fees are outstanding. All further communication and instructions will follow once this step is completed. 


All relevant information about accessing online sessions will be sent via email within 3 – 5 working days of the course start date.

For further information, please send an email to Corporate Training Centre


Technical Requirements?

Please check that your laptop/tablet meets the minimum requirements for Adobe Connect web conferencing online platform services before registering by clicking here.

Email: for more details.