Course Brief

The course promotes the concept of performance management as a continuous process of identifying, measuring and developing the performance of individuals and teams and aligning that performance with the strategic goals of the organisation.

This course is available for purchase through SBCS GLI until January 2022. Examinations are available until August 2023.


  • 45-60 Contact Hours

Topics covered
  • Performance management and reward systems in context.
  • Performance management process.
  • Performance management and strategic planning.
  • Defining performance and choosing a measurement approach.
  • Measuring results and behaviours.
  • Gathering performance information.
  • Implementing a performance management system.
  • Performance management and employee development.
  • Performance management skills.
  • Reward systems and legal issues.
  • Managing team performance.