Course Brief

The aim of this unit is to introduce students to the theoretical basis for business systems and their practical application. Students will understand and appreciate how business systems support the achievement of organisational objectives, particularly through the management of information and the use of Information Communications Technology (ICT) to gain a competitive advantage. Students will explore the role of systems within organisations, the management of business systems and analytical tools and techniques for monitoring and measuring control and delivery.

  • This course is offered in 50 contact hours.

Upon successful completion of this unit, learners will be able to:

  • Evaluate the contribution of business systems to organisational performance.
  • Analyse the internal and external factors which have an impact on systems and processes.
  • Apply a range of analytical tools and techniques to business systems.
  • Recommend improvements in organisational processes and systems.