Programme Brief

The healthcare sector depends not only on doctors and nurses, but also on skilled administrative professionals who ensure that hospitals, clinics, and medical offices run smoothly. From greeting patients with professionalism, to maintaining accurate records and supporting ward operations, medical receptionists and clerical staff play a vital role in the delivery of quality healthcare.

Medical Office Administration Essentials has been designed to equip aspiring and entry-level professionals with the practical knowledge and skills required to thrive in this environment. Delivered over 10 weeks in a Live Online format, the course provides training in front-desk operations, medical terminology, patient record management, confidentiality, and effective communication with patients and healthcare teams.

By the end of this programme, participants will not only understand the structure and daily operations of healthcare facilities but will also be able to perform key administrative duties with confidence, professionalism, and ethical awareness.

Target Audience

  • Aspiring or entry-level Medical Receptionists
  • Ward Clerks in hospitals or private clinics
  • Administrative staff in healthcare or allied health environments
  • Individuals seeking to transition into healthcare administration

Learning Outcomes

  • Describe the structure and functions of healthcare facilities, and explain the roles of administrative staff within them.
  • Demonstrate front-desk and ward clerk procedures, including patient check-in, appointment scheduling, and ward documentation.
  • Use basic medical terminology accurately when completing forms, records, and other administrative tasks.
  • Maintain and update patient records and appointment systems while applying confidentiality and data protection principles.
  • Apply effective communication techniques when interacting with patients, visitors, and healthcare professionals in simulated and real scenarios.
  • Exhibit professionalism, ethical conduct, and workplace etiquette consistent with healthcare administration standards.

Course Outline

Please click here to view the full course outline.

Why study at SBCS?

  • Instructors are certified, highly skilled and experienced practitioners who bring their knowledge and work experience to the classroom
  • Course is career oriented. The curriculum was developed to meet the needs of the current marketplace
  • Course is over 80% practical, hands-on training. Emphasis is placed on practical training and the application of the knowledge taught
  • Modern, fully equipped labs. You learn using the same equipment you will encounter in the field
  • Convenient class schedules. Classes are offered on a part-time basis, which allows working individuals to balance their work and educational needs 

Our Campus

        

 

Schedule & Fees

Blended - Online Classes plus Practical Session @ Champs Fleurs Campus

Start Date End Date Days Time Cash Price
16-Oct-25 18-Dec-25 Thu 5:30pm - 8:30pm

US$345/ TT$2,250

All information provided is subject to change without prior notice.

  • 10 weeks
  • Champs Fleurs

N/A

  • Administration fee: US$23 / TT$150
  • Registration deadline: One week before the scheduled start date of the class.
  • Payment Plan: 50% down payment of the tuition to start the class and the balance to be paid by the end of the course. However, should you require a payment plan more tailored to you, feel free to let us know so we can discuss further.

Online Registration

To register for the online course, please follow the instructions below:

  1. Please complete the Online Programme Registration Form and click submit.

Once the form has been completed, please proceed to make your payment via the following options below:

      2. PayPal – Please click the ” Add to Cart” button below:

All relevant information about accessing online sessions will be sent via email within 3-5 working days.

 

    3. WI Pay (Credit Card) – If you wish to utilize this method, please forward an email to [email protected] indicating if you would be paying the full cost or whether you would like to access any of our payment plan plan options. Once this is confirmed, an invoice will then be forwarded via email.

*If you do not have a PayPal account, or a credit card, you can utilize any of the following payment options:

 

 4. Payment of TT$2,250.00 can be made via direct deposit to the following SBCS Republic Bank Account (3501 3848 7501).

Once you have deposited the required payment, please email and attach a copy of the stamped deposit slip to Centre for Information Technology and Engineering (CITE) [email protected] informing of such.

Once CITE verifies the deposit, final registration details will be forwarded to the student.

For further information, please send an email to entre for Information Technology and Engineering (CITE) [email protected]  or call 663-7227 extensions 1092/3/4/5.

For further details please email [email protected] or call the numbers below:

  • Champs Fleurs – (868) 663-7227 extensions 1092/3/4/5