Course Brief
Main areas of study:
-Conflict Resolution
-Having Difficult Conversations (courage to challenge and influence)
-Investigation Interviewing (probing and being inquisitive in the handling of grievance, discipline, bullying and harassment processes)
-Negotiation Skills
-Discipline/Capability Handling
-Grievance Handling
-Redundancy Handling
-The role of HR in supporting and mentoring Line Managers
-Dispute resolution techniques (settlements, mediation etc)
-Employment Tribunals
- 60 Contact Hours
By the end of this module successful students will be able to do the following:
1. Analyse the concept of conflict and the obstacles and emotions encountered when having difficult conversations.
2. Demonstrate the ability to advise on a range of contentious employment practices using effective inter-personal skills in accordance with employment legislation to mitigate organisational risk.
3. Demonstrate and appraise their own essential HR transferable skill-set.
4. Analyse the ethical, procedural, legal and best practice requirements of a HR professional.
An individual skills assessment designed to allow students to demonstrate their understanding of best practice and utilise the skills developed in the module. Tests all Learning Outcomes.
- BA (Hons) Business and Human Resource Management (Top-Up)
In many organisations, employees are their most valuable assets. And for this reason, effective management of human resources is essential for every company. Human Resources helps in structuring teams, it builds the organisation's culture and it helps people with engagement and development. Human resource management creates a lot of difference in enhancing the productivity of the employees.
The BA (Hons) Business and Human Resource Management programme can be earned in 18 months on a Part Time basis. As a graduate of this programme, you will have excellent skills and knowledge in strategies for enhancing employee relations, change management, developing training models and human resource planning.
Our other Business degree options include:
Next Step
Expand your potential; go beyond your University of Sunderland BA Honours degree.
BA graduates can seamlessly progress to one of our Edinburgh Business School, Heriot-Watt University MBA or MSc. programmes, which we have been offering for over 24 years.
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